RULES FOR PURCHASING GOODS AND PROVIDING SERVICES IN THE E-STORE

Current version of the Rules 2025/08/23

1. DEFINITIONS

1.1. Seller - Distancinis Lt, MB “Mažasis prekeivis”, company code 307399811, address Krivių g. 5, Vilnius, Lithuania.

1.2. E-store - this online store located at www.distancinis.lt.

1.3. You / Buyer - 1) a natural person who, according to applicable laws, is able to enter into transactions and who purchases goods for personal use (not for business purposes), 2) a legal entity of the Republic of Lithuania purchasing goods as the final consumer (intending to use goods for representational or other purposes not related to resale or use of goods for business, production, or service provision purposes); 3) properly authorized representatives of all the above-mentioned persons.

1.4. Rules - these rules, which determine the rights and obligations of the Buyer and Seller, the conditions for purchasing and paying for the goods and services offered by the Seller, the procedure for delivery and return of goods and services, the liability of the parties, and other provisions related to the purchase and sale of goods and services in the e-store.

1.5. Parties / Party - the Buyer and the Seller together or separately.

1.6. Goods / services - everything sold in the E-store. Hereinafter in the Rules, the term 'goods' also includes services when goods and services are sold in the E-store, unless otherwise specified in the Rules.

2. GENERAL PROVISIONS

2.1. These Rules are a mandatory legal document that establishes the mutual rights, obligations, and liability of the Buyer and Seller as well as other provisions related to the purchase and sale of goods and services offered by the Seller when the Buyer acquires goods or services in the E-store.

2.2. In order to use the E-store and purchase goods and services in it, the Buyer must agree to the Rules. By confirming that they have read and agree to the Rules, the Buyer undertakes to comply with them. By purchasing goods and services in the E-store, the Buyer agrees to the application of the Rules and confirms that they have understood them. If the Buyer has not read and/or understood the Rules or does not agree with them, they cannot purchase goods and services in the Store.

2.3. By confirming that they have read and understood the Rules, the Buyer also confirms that they meet the definition specified in the concept of Buyer.

2.4. The Seller has the right to change the Rules at any time at their discretion. Amendments to the Rules take effect after they are published in the Store. If the Buyer uses the Store in any way after the publication of changes to the Rules, it is considered that they agree with all changes to the Rules.

3. CONCLUSION OF THE PURCHASE - SALE AGREEMENT

3.1. Both registered and unregistered users can shop in the E-store.

3.2. The purchase - sale agreement is concluded between the Seller and the Buyer. The legal relationship and agreement between the Seller and the Buyer is considered concluded when: i) the Buyer places an order by forming a shopping cart according to the Seller's instructions, ii) the Buyer chooses the delivery or pickup method, (iii) the Buyer chooses the payment method and fully pays for the order, and (iv)

3.3. The Seller confirms the Buyer's order by displaying and/or sending the order information and confirmation notice (by email and/or phone) and/or a VAT invoice. In cases where the Buyer does not agree with all or certain parts of the Rules, they cannot order goods. The Buyer can form a shopping cart only when they agree to the Rules.

3.4. The Seller has the right to send or display to the Buyer other interim notifications until the conclusion of the purchase - sale agreement, for example, about the need to make a payment or confirmation that payment has been received.

4. BUYER'S RIGHTS

4.1. The Buyer has the right to purchase in the E-store, in accordance with the Rules, other instructions and guidelines of the Seller, and the laws of the Republic of Lithuania.

4.2. The consumer-buyer has the right to withdraw from the purchase-sale agreement concluded by purchasing goods in the E-store by notifying the Seller in writing no later than within 14 (fourteen) days in accordance with these Rules and the procedure established by the Civil Code of the Republic of Lithuania.

4.3. The Buyer also has the right to return and/or exchange defective and/or improperly assembled goods, and to use the guarantees applied to goods.

4.4. The Buyer also has other rights specified in the Rules and/or in the legal acts of the Republic of Lithuania.

5. BUYER'S OBLIGATIONS

5.1. The Buyer is obliged to pay the price of the ordered goods and their delivery to the Buyer, as well as other payments (if such are specified when concluding the agreement), and to pay the costs of returning goods if they are borne by the Buyer.

5.2. The Buyer undertakes to accept the ordered goods according to the chosen delivery method. If the Buyer chooses to pick up the goods from the pickup location specified by the Buyer, the Buyer undertakes to do so within the term set by the Seller.

5.3. The Buyer is obliged to inspect and check the goods upon receipt. If the Buyer notices damage to the goods from the E-store shipment, clearly visible defects, or other discrepancies with the goods ordered, the Buyer must inform the Seller. The Buyer must inform the Seller about the quality defects of the goods at [email protected].

5.4. The Buyer undertakes not to use the e-store in a way that may endanger the proper functioning, security, or integrity of the e-store or limit other persons' ability to use the Store. The Buyer is obliged to use the E-store only for lawful purposes.

5.5. The Buyer is also obliged to comply with other requirements set out in the Rules and the legal acts of the Republic of Lithuania.

6. SELLER'S RIGHTS

6.1. The Seller has the right at any time, at their discretion, without warning the Buyer, to temporarily suspend or terminate the operation of the E-store. When the operation of the E-store is temporarily suspended, orders already placed by Buyers are completed, but from the date set by the Seller for temporary suspension or termination, new orders are no longer accepted.

6.2. The Seller has the right to contact the Buyer if the Seller has questions about the order or needs to clarify the Buyer's information so that the Seller can properly fulfill the order.

6.3. The Seller has the right to cancel the Buyer's order under the conditions and procedure specified in the Rules.

6.4. The Seller has other rights specified in these Rules or in the legal acts of the Republic of Lithuania.

7. SELLER'S OBLIGATIONS

7.1. The Seller is obliged to respect the Buyer's privacy, protect the confidentiality of their data in accordance with the Rules, the laws of the Republic of Lithuania, and the Privacy Policy of the E-store.

7.4. The Seller undertakes to deliver the ordered goods to the Buyer according to the delivery method chosen by the Buyer or prepare the goods for pickup if this delivery method is chosen.

7.5. In accordance with the procedure established by the Rules and the laws of the Republic of Lithuania, the Seller undertakes to accept goods returned by the Buyer.

7.6. If unable to provide the Buyer with the ordered goods, the Seller undertakes to return the money paid by the Buyer for the missing goods or the entire order within 7 working days.

8. PRICES OF GOODS AND PAYMENT PROCEDURE

8.1. All prices of goods sold in the E-store are indicated in euros, including value added tax (VAT, not applicable).

8.2. To order and purchase goods from the E-store, the Buyer pays for them in the following way: by card via PayPal, or by transfer to a Paysera bank account.

8.3. Goods are sold to the Buyer at the prices valid in the E-store at the time of placing the order. The specific price of the goods and the amount payable for the goods are shown to the Buyer after forming the shopping cart.

8.4. If the Buyer does not agree with the indicated price, they cannot continue the ordering procedure and order goods.

8.5. The price of goods does not include the delivery price of goods and the price of services that the Buyer can order from the Seller. Unless otherwise specified, the delivery service and other services are paid. The prices of these services and their calculation and payment procedure are indicated in the Store.

8.6. When purchasing goods in the Store, payment can be made in the ways specified in the Store.

8.7. Purchase documents – order information, VAT invoices – are provided to the Buyer electronically in the Buyer's account, from which the Buyer can download and/or print them. These electronic purchase documents are valid without a signature.

9. DELIVERY AND PICKUP OF GOODS

9.1. The Buyer has the opportunity to choose the delivery method. The following delivery (pickup) methods are offered in the E-store: LP Express, Omniva to parcel lockers

9.2. If the Buyer chooses delivery, the Seller can deliver the goods themselves or through an authorized representative or courier. When choosing delivery, the Buyer undertakes to accept the goods themselves and must have a valid identity document. If the Buyer cannot accept the delivered goods themselves, and the Seller (themselves or through a courier) delivers to the address specified by the Buyer, the Seller is considered to have properly delivered the goods and the Buyer cannot make claims to the Seller regarding delivery to the wrong person.

9.3. If the Seller indicates delivery, shipping, or pickup fees in the E-store, the Seller has the right to change them at their discretion. The applicable rates are indicated in the order formation window so that the Buyer has the opportunity to familiarize themselves with them before confirming the order.

9.4. If the Seller indicates delivery, shipping, or pickup terms in the E-store, the Seller has the right to change them at their discretion. The applicable terms are indicated in the order formation window so that the Buyer has the opportunity to familiarize themselves with them before confirming the order.

9.5. The delivery term for goods to the Buyer starts to be counted from the order confirmation.

9.6. The Seller is released from liability for violation of delivery terms if the goods are not delivered or are delivered late due to the fault of third parties or due to circumstances dependent on the Buyer.

9.7. If the Buyer accepts the shipment without comments, it is considered that the goods were delivered in undamaged packaging, the quantity, quality, and assortment of goods correspond to the conditions of the purchase-sale agreement, and additional services related to the sale and delivery of goods have been properly performed.

9.8. The Seller is not responsible for the fact that the color, shape, smell, or other parameters of the goods specified in the E-store may not correspond to the actual size, shape, color of the goods, or the Buyer's perception due to the features of the Buyer's monitor or the Buyer's subjective assessment.

9.9. The risk of accidental loss or damage of goods passes to the Buyer from the moment the goods are handed over to the Buyer or their authorized representative or person who accepted the goods at the delivery address specified by the Buyer.

10. RETURN AND EXCHANGE OF GOODS

10.1. The rules for the return and exchange of goods purchased from the Seller in the E-store are specified at www.distancinis.lt/taisykles.

11. BUYER'S DATA PROTECTION AND PRIVACY POLICY

11.1. The Seller takes care of the Buyer's data protection and privacy when the Buyer uses the E-store.

11.2. The Seller's privacy policy is specified at www.distancinis.lt/naudojimo-salygos/.

12. SELLER'S MARKETING MEASURES

12.1. The Seller may, at their discretion, conduct various promotions, apply discounts to goods, and carry out other marketing measures. The Seller has the right to unilaterally, without separate notice, cancel or change the set promotions, discounts, and other marketing measures at any time. Changes or cancellations are effective from the moment they are made.

12.2. When the Buyer has purchased a product for which the Seller has provided a discount or gift, or the Buyer has paid with a gift card, and the Buyer exercises the right to return the product, only the actual amount paid by the Buyer for the product is refunded.

13. LIABILITY OF THE PARTIES

13.1. The Buyer must use the E-store only for lawful purposes and in accordance with the Rules and applicable legal acts and is responsible for violations of this obligation.

13.2. The Buyer undertakes to ensure that the data provided by the Buyer when using the E-store is correct, up-to-date, and accurate. If the Buyer provides incorrect data, the Seller is not responsible for the consequences arising from this.

13.3. The Buyer is responsible for the security of their registration data and undertakes not to disclose it to third parties. The Seller is not responsible for the consequences arising from the Buyer's disclosure of information to third parties.

13.4. If the Buyer provides their data to a third party who uses the E-store using this data, the Seller considers such a person the Buyer and all rights and obligations applicable to the Buyer apply to them.

13.5. The Seller is released from any liability in cases where losses occur because the Buyer, disregarding the Seller's recommendations and obligations, did not familiarize themselves with the Rules and/or the purchase-sale agreement, although such an opportunity was provided to them.

13.6. If there are links in the Seller's Store to websites of other companies, institutions, organizations, or individuals, the Seller is not responsible for the information or activities on those websites, does not supervise or control those websites, and does not represent those companies or individuals.

13.7. In case of damage, the guilty party compensates the other party only for direct losses.

13.8. The Seller is not responsible for non-performance of the purchase-sale agreement and/or non-delivery or late delivery of goods if this occurred due to the fault of third parties or due to circumstances that the Seller could not control and reasonably foresee at the time of concluding the purchase-sale agreement and could not prevent the occurrence of these circumstances or their consequences (force majeure circumstances). If the specified circumstances last longer than 1 (one) month, the parties may terminate the purchase-sale agreement by mutual agreement.

14. FINAL PROVISIONS

14.1. The Rules and the purchase-sale agreement, as well as the legal relations arising between the Buyer and the Seller, are governed by the applicable legal acts of the Republic of Lithuania and the European Union.

14.2. The Seller has the right, at their discretion, unilaterally, without additional notice, to change the Rules. The changes take effect from the moment they are posted in the E-store and are binding on the Buyer who wishes to use the E-store.

14.3. Information provided on the Seller's Store website is considered provided to the Buyer in writing.

14.4. The Seller may at any time transfer their rights and obligations arising from these Rules to third parties without the Buyer's consent and without notifying them.

14.5. If disputes arise between the Buyer and the Seller, they are resolved through negotiations. If the parties fail to agree, disputes are finally resolved in accordance with the procedure established by the laws of the Republic of Lithuania.

14.6. The consumer-buyer may submit a request and/or complaint regarding goods or services purchased in the Store to the State Consumer Rights Protection Authority (Vilniaus g. 25, 01402 Vilnius, tel. 8 5 262 67 51, fax. 8 5 279 1466, email [email protected], website www.vvtat.lt, to its territorial divisions in the counties) or fill in the request form on the Electronic Consumer Dispute Resolution Platform available at http://ec.europa.eu/odr/. This condition does not apply to Buyers – entrepreneurs.